HolCom Privacy Policy…
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Privacy Policy
Holidaycomplaints.com understands and respects the importance of your privacy and visitors to our website can be assured that the protection of privacy is given the highest possible priority. All personal information that we collect is used and held to comply in every way possible with the Data Protection Act 1998. Holidaycomplaints.com only obtains personal information from you if we ask for it and you provide it to us. Please read on to understand how we use the information you give us before using the Holidaycomplaints.com web pages. Please note use of the Holidaycomplaints.com web pages and service is conditional upon you agreeing to be bound by this privacy policy.
The information we collect
Personal information is collected when you make contact us by email or via our forum, as well as when you contact us by letter, fax or on the phone. We may also collect personal information from you from any online registrations including but not limited to subscriptions, newsletters, surveys or competitions etc.
When you visit our Web pages our Web server automatically recognizes your domain name and we collect your domain name.
No other collections of personal information will occur without your consent.
Our Security and Storage Measures
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. We use industry-standard encryption protocols when transferring and receiving your personal information exchanged with our Web pages.
Your personal information is stored in secure operating environments that are not accessible by the general public. We have put security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information by our employees or other parties.
However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Holidaycomplaints.com will not be held responsible for events arising from unauthorized access to your personal information.
Cookies
We may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages visited by our clients and users in order to help us to continue improving our services.
"Cookies" are pieces of information that our Web page transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many Web sites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.
Third parties may also sometimes be used by us to perform some tracking functions using our cookie information, although your name and contact details will not be disclosed to them. These third parties are carefully selected by us and can help us monitor the effectiveness of our site by looking at how many times you visit us or our competitor’s sites, which of our pages you browse and search the most and which services you book.
How We Use Your Personal Information
We use your personal information to enable us and our service associates to provide you with the information you request about our services, to fulfill your enquiry and any contracts and to ensure you are correctly billed. The personal information we collect from you will be shared with our service partners and associates who are involved in fulfilling the enquiries, contacts and any purchases you may make from us. Please note information may therefore be supplied outside of the UK and the European Economic Area, and the USA. This privacy statement should be read in conjunction with the privacy statements of our associates, which may differ from Holidaycomplaints.com’s privacy policy. Holidaycomplaints.com are not responsible for the content of or privacy policies of other web sites to which this site may link.
We or our associates and partners may from time to time send you information about our new products or ask your opinion on new product initiatives so that we may improve our service to you. If you do not want Holidaycomplaints.com to contact you in the future please ensure you contact us via email.
We do not share your personal information with third party organizations who are not involved in fulfilling the purchases you have made from us or as described above, neither do we partner with or have relationships with any businesses which serve ads on to Web sites.
Contacting Us
If you have any questions regarding our Privacy Policy or you would like a summary of the personal information we hold, send an e-mail to us. Information will only be sent to the email address on file for the name associated with it.
Holidaycomplaints.com understands and respects the importance of your privacy and visitors to our website can be assured that the protection of privacy is given the highest possible priority. All personal information that we collect is used and held to comply in every way possible with the Data Protection Act 1998. Holidaycomplaints.com only obtains personal information from you if we ask for it and you provide it to us. Please read on to understand how we use the information you give us before using the Holidaycomplaints.com web pages. Please note use of the Holidaycomplaints.com web pages and service is conditional upon you agreeing to be bound by this privacy policy.
The information we collect
Personal information is collected when you make contact us by email or via our forum, as well as when you contact us by letter, fax or on the phone. We may also collect personal information from you from any online registrations including but not limited to subscriptions, newsletters, surveys or competitions etc.
When you visit our Web pages our Web server automatically recognizes your domain name and we collect your domain name.
No other collections of personal information will occur without your consent.
Our Security and Storage Measures
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. We use industry-standard encryption protocols when transferring and receiving your personal information exchanged with our Web pages.
Your personal information is stored in secure operating environments that are not accessible by the general public. We have put security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information by our employees or other parties.
However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Holidaycomplaints.com will not be held responsible for events arising from unauthorized access to your personal information.
Cookies
We may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages visited by our clients and users in order to help us to continue improving our services.
"Cookies" are pieces of information that our Web page transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many Web sites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.
Third parties may also sometimes be used by us to perform some tracking functions using our cookie information, although your name and contact details will not be disclosed to them. These third parties are carefully selected by us and can help us monitor the effectiveness of our site by looking at how many times you visit us or our competitor’s sites, which of our pages you browse and search the most and which services you book.
How We Use Your Personal Information
We use your personal information to enable us and our service associates to provide you with the information you request about our services, to fulfill your enquiry and any contracts and to ensure you are correctly billed. The personal information we collect from you will be shared with our service partners and associates who are involved in fulfilling the enquiries, contacts and any purchases you may make from us. Please note information may therefore be supplied outside of the UK and the European Economic Area, and the USA. This privacy statement should be read in conjunction with the privacy statements of our associates, which may differ from Holidaycomplaints.com’s privacy policy. Holidaycomplaints.com are not responsible for the content of or privacy policies of other web sites to which this site may link.
We or our associates and partners may from time to time send you information about our new products or ask your opinion on new product initiatives so that we may improve our service to you. If you do not want Holidaycomplaints.com to contact you in the future please ensure you contact us via email.
We do not share your personal information with third party organizations who are not involved in fulfilling the purchases you have made from us or as described above, neither do we partner with or have relationships with any businesses which serve ads on to Web sites.
Contacting Us
If you have any questions regarding our Privacy Policy or you would like a summary of the personal information we hold, send an e-mail to us. Information will only be sent to the email address on file for the name associated with it.
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